Privacy Policy

1. Information We Collect

At SutraCode, we collect information you provide directly (name, email, company, payment info) and automatically (usage data, cookies, device info) to provide and improve our services.

2. How We Use Your Information

We use your information to: provide and maintain our services, process transactions, send important updates, improve user experience, and comply with legal obligations under the Digital Personal Data Protection (DPDP) Act, 2023.

3. Data Storage & Security

Your data is stored securely in India (Hostinger KVM2, India region). We implement industry-standard security measures including end-to-end encryption, regular security audits, and SOC2-aligned practices to protect your data.

4. Data Subject Rights

Under the DPDP Act, you have the right to:

• Access the personal data we hold about you.
• Correct inaccuracies in your personal data.
• Request the erasure of your personal data when it is no longer required for the purpose it was collected.
• Withdraw consent for data processing at any time.
• Grievance redressal for any issues related to your data.

5. Retention & Breach Notification

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. In the unlikely event of a data breach affecting your personal data, we will notify you and the Data Protection Board of India within 72 hours of becoming aware of the breach.

6. Contact & Data Protection Officer

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer (DPO):

7. Cookies, Analytics & Advertising

We use essential cookies for site functionality and, with your consent, analytics and marketing cookies.

• Analytics (Google Analytics via Google Tag Manager, ID G-ECGZT5B6VZ) — only after you accept Analytics cookies.
• Marketing (Google Ads conversion tracking, ID AW-18114080705) — only after you accept Marketing cookies.
• We use Google Consent Mode v2. Tags do not load until you grant the matching consent category in our cookie banner.
• Google review content on our site is fetched live from Google Places in your browser and is not stored on our servers.

Learn how Google uses data from partner sites: policies.google.com/technologies/partner-sites. Manage ad personalization at adssettings.google.com.